Reports To: Senior Program Manager -ILSP

Location: San Francisco

Schedule: Monday through Friday, evenings and weekends as needed

Compensation: Commensurate with experience, full benefits.

Job Summary:

The ILSP Coordinator provides key services to foster youth through the San Francisco Independent Living Skills Program (SF ILSP).  SF ILSP works directly with foster and probation youth to develop the skills they need to transition to successful independent living. The Coordinator plays a critical role in supporting youth on employment, education, permanency, and independent living skills. This position works closely with providers, such as social workers, attorneys, group home personnel, teachers and administrators to ensure youth achieve crucial milestones before emancipation.  Critical youth objectives include attaining a high school diploma, identifying permanent connections, and entering into post-secondary schooling. The Coordinator will oversee ILSP’s functions as a resource and referral center open to youth 38 hours per week, including conducting intakes and triage of new youth, building partnerships with other entities, conducting outreach, offering weekly life skills workshops, and planning community building events and college tours.


  • Provide effective, client-centered, weekly supervision to staff in youth positions (i.e. Youth Ambassadors)
  • Complete intakes and needs assessments of youth entering into ILSP; triage incoming youth
  • Represent ILSP at regularly scheduled meetings with collaborative partners
  • Respond to drop-in needs of youth accessing ILSP
  • Coordinate with referral agencies, identify community resources, and develop creative ways for participants to practice and strengthen their independent living skills.
  • Outreach to and build partnerships with vital community partners in service of our youth
  • Coordinate and provide coverage of ILSP Center and respond to crises as they arise
  • Primary staff person responsible for the design and delivery of themed monthly events and activities for youth accessing the resource and referral center (holidays, community building events, college tours, etc)
  • Help in supervising the resource and referral center by communicating expectations and guidelines to youth accessing services
  • Represent First Place in the community tabling at youth-events, career fairs and neighborhood events
  • Lead and participate in decision making meetings that include pertinent service providers to be a support and Coordinator for clients’ needs and wishes upon emancipation
  • Help design, implement and recruit for ongoing weekly workshops that address crucial self-sufficiency skills for in-care foster youth
  • Attend weekly program meetings, monthly agency staff meetings, and individual weekly supervision with ILSP Manager
  • Enter all data on time and correctly to support program evaluation and outcomes tracking
  • Ensure proper and timely documentation of services including written case notes
  • Work collaboratively with colleagues across the organization and within respective department
  • Other duties as assigned


  • Master’s degree in related field preferred. Bachelor’s degree required.
  • Direct Service Experience – At least one and a half years of experience working with youth, preferably current and former foster youth. Ability to lead teams and hold internal and external members accountable.  Understanding of how the child welfare system operates, and roles and responsibilities within the child welfare system.
  • Experience in youth development model, asset-based relationship building, and experience in motivating youth preferred.
  • Willingness to work collaboratively, but with the capacity to work independently
  • ATTENTION TO DETAIL – Ability to work with high level of detail, work has high level of professional polish down to smallest details, documents and products are well thought out and clear, database is organized and up to date.
  • DRIVEN BY ACCOMPLISHMENT – Clarity on project goals and the personal drive to wake up every morning ready to accomplish goals, finished projects are thorough and delivered on time. High level of personal accountability for the quality and impact of work
  • COMPUTER SKILLS – Proficiency with Office 2010 applications including MS Word, Excel, Access, and PowerPoint, Project and Outlook. Experience with database systems. Strong capacity with Raisers Edge preferred.
  • STRONG COMMUNICATION SKILLS – Exceptional oral and written communication skills including the demonstrated ability to research, assimilate, and analyze information, compose engaging messages, and present data in a clear and inspiring manner.
  • HIGH LEVEL OF PROFESSIONALISM – a high level of professionalism in work and interpersonal interactions with both internal and external contacts, presents to others as organized, informed, and friendly.
  • DECISIVE NATURE – Well-honed ability to independently anticipate and analyze situations, define problems and objectives, recognize viable alternatives, and formulate rapid solutions, with understanding of the inherent risks and the implications of making tough decisions.
  • AVAILABILITY for occasional evening and weekend work and some travel as needed.


Physical Requirements

Physical requirements include the ability to lift and reach for light objects (up to 20lbs); close visual acuity to prepare and analyze data, text, and figures; ability to type utilizing a computer keyboard; ability to travel to outside locations; ability to communicate and exchange information; ability to move about the office to access file cabinets and office equipment; and the ability to remain stationary and work at a computer for extended periods of time as a primary job function. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Core Competencies

Required of all staff for successful performance at First Place


  • Intentional use of data to improve performance
  • Possesses strong drive, initiative and motivation
  • Detail and Results orientation
  • Demonstrates good work habits
  • Resiliency in persisting through setbacks
  • Demonstrated success, with the ability to think strategically while executing tactically within a resource-constrained environment.


  • Seeks and utilizes resources to inform and contextualize own work
  • Thinks interdependently, framing the goals of one department/project within the entire vision
  • Synthesizes information to make astute recommendations and/or decisions
  • Prioritizes goals for success.


  • Creates an environment that maximizes the return on investment in others
  • Collaborates to set and achieve goals that comport with First Place’s mission, strategic plan and desired measurable outcomes
  • Creates and utilizes development opportunities to address individual needs and capacity to accomplish performance objectives
  • Creates and identifies opportunities for recognition of success
  • Provides supportive environment to learn from mistakes.


  • Courageous, strategic, clear and direct communication that resolves discrepancies and overcomes challenges and obstacles to organizational success
  • Ability to respectfully ask questions, challenge, and communicate both positive and difficult messages to subordinates, superiors, peers and youth
  • Sound judgment regarding the appropriateness of guarding confidentiality to protect the privacy rights of colleagues or youth
  • Strong verbal and written communication skills.


  • Asks questions in order to learn and encourage dialogue
  • Willing to make mistakes and to be accountable for own work
  • Speaks about issues truthfully and without blame
  • Leads by example, displaying behavior that respects the mission, youth and First Place
  • Holds high expectations for self, one another and for our youth.

To apply for this position, please submit your cover letter and resume in ONE document to: